Business Phone Solutions
Business Phone

VoIP Phone Systems

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Digium Switchvox
Call 800.432.7607 today!
Digium Switchvox

Traditional Phone Systems

NEC DSX

Local Phone

Business Phone
Unlimited Local Calling
$20.00/mo
with our Double Play
Phone+Internet

Find out more!

  • Unlimited Local Calls
  • e911 Service
  • Touch Call

Long Distance

Basic
  • No monthly fee
  • 12 cents per minute

 

Preferred
  • $3.95/mo
  • 12 cents in state
  • 10 cents out of state
Preferred Plus
  • $5.95/mo
  • 9 cents in state
  • 7 cents out of state

 

Preferred Premium
  • $7.95/mo
  • 7 cents in state
  • 6 cents out of state
Flex 200
  • $13.95/mo
  • 200 anytime minutes
  • 7 cents after 200
Flex 300
  • $20.95/mo
  • 300 anytime minutes
  • 7 cents after 300

 

Flex 700
  • $44.95/mo
  • 700 anytime minutes
  • 6.5 cents after 700
Flex 1000
  • $54.95/mo
  • 1000 anytime minutes
  • 5.5 cents after 1000


Calling Features



Anonymous Call Reject


Rejects incoming calls with blocked ID numbers & names.

$3.00/mo

Call Barring


Allows you to have toll restrictions placed on your line with several options, including blocking calls to a specific number or area code.

$3.00/mo

Call Forwarding


Allows you to redirect all calls to another telephone number.

To Use:

  1. From your home or business phone, dial ‘*72’, then listen for three beeps and a steady dial tone.
  2. Dial the telephone number to which calls will be forwarded, listen for three beeps and a steady dial tone.
  3. Hang up.

To Cancel:

  1. From your home or business phone, dial ‘*73’, listen for three beeps.
  2. Hang up.

Remote Activation of Call Forwarding – Allows you to activate Call Forwarding from any touch call telephone.

To Use:

  1. Dial 658-8000 and enter your telephone number. (In Brookville, dial 225-8000.)
  2. At the next tone enter your pass code. After the beeps, follow the instructions for Call Forwarding described above.

To Cancel – Follow the same process.

Preferred Call Forwarding – Allows you to create a list of phone numbers that are to be forwarded when they call you. When you activate this service, and a call arrives from a phone number that is on your list, the call is forwarded. All other calls will ring your phone in the normal fashion.

To Use:

  1. Press ‘*63’. Listen to the voice instructions which will guide you through the steps of turning the service on and off, as well as updating your Preferred Call Forwarding List.

Notes: Calls forwarded to long distance numbers will be charged to you. To change the forwarding destination, you must cancel Call Forwarding, and then follow activation procedures above.

$1.00/mo

Call Return


Allows you to dial a code and have a call automatically returned to the last party who called or attempted to call you.

To Use:

  1. Lift the phone handset and dial ‘*69’. Listen for an announcement that will tell you the phone number of the party who last called you.
  2. If you wish to return the call, press ‘1’. If you do not wish to return the call, hang up. If the line is busy, an announcement will tell you so. Hang up and the system will redial the number and inform you when it is no longer busy. You will be alerted with a special ringing pattern when the line is free. Your call will automatically be made when you lift the handset.

To Cancel:

  1. Lift the phone handset and dial ‘*89’ and listen for the tone or announcement.

Notes: There is no time limit for returning a missed call; however, you are only able to return the LAST incoming call. If the number you are trying to reach is outside the area serviced by Call Return, you will hear a recording advising you that the call cannot be made. After a call during which you hear a Call Waiting tone, you can use Call Return to return a call to the Call Waiting number.

$1.00/mo

Call Screening


Allows you to create a list of telephone numbers from which you do not wish to receive calls.

$1.00/mo

Call Transfer


Allows you to transfer the caller to another number.

To Use:

  1. Depress the switchhook or Flash button.
  2. Dial the number the call is to be transferred to.
  3. When the party answers, inform them that you are transferring a call to them and hang up.
$1.00/mo

Call Waiting


Alerts you with a beep during a telephone conversation that another call is waiting to be answered.

To Use:

  1. When you are on a call, you’ll hear a beep to let you know there is another call waiting to be answered.
  2. To answer the call, depress and release the switchhook.
  3. To disconnect calls, hang up.
  4. If you don’t want to take the second call, simply ignore the beep.
  5. To switch between calls, depress the switchhook.

Cancel Call Waiting – Allows you to temporarily disable Call Waiting either before or during an important call. If you use a computer modem or fax machine on a line with Call Waiting, you will want to use this feature to prevent data transmission errors.

To Use before a call:

  1. Lift the phone handset and dial ‘*70’.
  2. Listen for three beeps and a steady dial tone.
  3. Dial the desired telephone number.

To Use during a call:

  1. Depress the switchhook, then listen for three beeps and a steady dial tone.
  2. Press ‘*70’, then listen for three beeps.
  3. Wait for automatic reconnection to your existing call.

Note: When Cancel Call Waiting is active, the second caller will hear a busy signal.

Call Waiting Preferred and Priority Ringing – Allows you to program your telephone line to ring with a special ringing pattern whenever you are called from a select list of phone numbers. Your phone will ring with a normal ringing pattern for all other calling numbers. If you also have Call Waiting, you will hear a distinctive Call Waiting tone whenever someone on your list calls while you are on the phone.

To Use:

  1. Lift the phone handset and dial ‘*61’.
  2. Listen to the voice instructions which will guide you through the steps of how to set up and activate/deactivate Priority Ringing or to change your Priority Ringing list.
$1.00/mo

Caller ID


Displays the date, time and calling party’s name & number on incoming calls.

To Use Per Call ID Block:

  1. Lift the phone handset and dial ‘*67’.
  2. Place your call as normal.

Notes: You must activate Per Call ID Block before every call you do not want your ID to go out with. 800 service numbers cannot be prevented from receiving your ID activated before each call.

$3.00/mo

Do Not Disturb


Allows you to prevent incoming calls from ringing your telephone. Only callers who have your Personal Identification Number (PIN) can override the Do Not Disturb Feature and ring your telephone.

To Activate:

  1. Lift the phone handset and dial ‘*78’, then listen for three beeps. Hang up. When this feature is active, callers will receive a busy signal or announcement. At this time, callers who know your PIN may dial it and ring your telephone.

To Deactivate:

  1. Lift the phone handset and dial ‘*79’, then listen for three beeps. Hang up.

To Change:

  1. Lift the phone handset and dial ‘#87’ (or ‘*10’), then listen for three beeps and a steady dial tone.
  2. Enter your PIN (maximum of 7 digits).
  3. Press ‘#’, and listen for three beeps. Hang up.
$1.00/mo

Personal Ringing


Allows up to three directory numbers on one line with different ringing patterns. Only one conversation can occur at a time. Great for fax machines and for Teen Lines!

$5.00/mo

Repeat Dialing


Allows you to dial a code to have your phone continuously attempt to redial a busy number that you have tried to call. When the line is free, you will be alerted with a special ringing pattern, and your call will automatically be made when you lift the handset. You can also redial the last number you called.

To Use:

  1. Pick up the handset and listen for dial tone.
  2. Lift the phone handset and dial ‘*66’.
  3. If you hear ringing, wait for the party to answer. If the line is busy, listen for three beeps or an announcement. Hang up.
$1.00/mo

Special Call Acceptance


Allows you to screen incoming calls by creating a list of telephone numbers from which you are willing to accept calls. Calls from telephone numbers not contained on your list are sent to an announcement that informs the caller that you are not receiving calls at this time.

To Use:

  1. Lift the phone handset and dial ‘*64’.
  2. Listen to the voice instructions, which will guide you through the steps of turning the service on and off, as well as updating your Special Call Acceptance List.
$5.00/mo

Speed Dialing


Allows you to call selected telephone numbers quickly by dialing an assigned code.

To Set Up:

  1. Lift the phone handset and dial ‘*74’ for 8 Number List Speed Calling (1 digit, codes 2-9) OR Dial ‘*75’ for 30 Number List Speed Calling (2 digit, codes 20-49).
  2. Listen for three beeps and a steady dial tone.
  3. Enter the Speed Calling code (2-9 or 20-49).
  4. Enter the desired telephone number, press ‘#’, then listen for three beeps.
  5. Hang up.

To Use:

  1. Dial the desired Speed Calling code (2-9 or 20-49), then press ‘#’.

To Change:

  1. Follow steps 1-5 to Set Up.
$1.00/mo

Three-Way Calling


Allows you to add a third party to an existing telephone conversation.

To Use:

  1. Depress the switchhook, then listen for three beeps and a steady dial tone. Present call is placed on hold.
  2. Dial the third party’s telephone number. If busy or no answer, depress the switchhook twice to reconnect the first call.
  3. After the third party answers, depress the switchhook for a three-way call.
$1.00/mo

Voice Mail


An automated, passcode secure messaging system.

To Check Messages:

  1. Lift receiver on your phone and listen for a stuttered dial tone (rapid busy signal). A stuttered dial tone indicates you have a message waiting.

To Listen to Messages:

  1. Dial *15. You will then hear a voice that will direct you to enter your PIN code. You will then be directed to press “P (7)” to listen to your messages.
  2. After listening to the messages you may:
    1. Erase the message by pressing “D (3)”.
    2. Save the message by pressing “K (5)”.
    3. Replay the message by pressing “P (7)”.

Accessing Mailbox from Another Location:

  1. Dial your prefix plus 9999, ex. 658-9999.
  2. Enter your mailbox number (this is your ten digit telephone number) followed by the * key.
  3. Enter your passcode followed by the # key.
$3.95/mo

Warm Line


A service that will automatically dial a preset number if the handset is left off the hook for 15 seconds without dialing. This number can be 911 or any number you would like.

$1.00/mo